Monday, April 12, 2010

Remote Help

I have been seeing and hearing a lot of advertisements for "Remote Help" from some companies that claim to fix your computer Remotely and that there is no need to send a technician to your home or office. Well here are some dangers that you need to consider when buying into this "Remote Help" type of situation.
  1. The person on the other side, you do not know what he is looking at.
  2. Chances are they are some sort of "Hacker."
  3. You do not see them, yet you can not judge their character based on their appearance.
  4. And Finally, just because they say "Secure" does not mean that some "Black Hat" won't try to hack their way in either.
For the most part, yes, "Remote Help" does allow you to not "Tiddy" the place up to make an impression on the technician doing work for you. But at the same time, they do not see you, and most importantly, you do not see them. We have been chatting for years on the Internet, I myself remember when "Prodigy" came about in 1989 and had the opportunity to chat with some one in New York. It was a very unique experience to chatting remotely with someone I never saw. But who was this person? What did this person look like? And most importantly, was this person actually doing what they said they were doing?

Questions are always going to pop into your head in regards to Computer Repair, but we here at Warlord Computers like to give our customers a better sense of security when fixing computers for our customers. We like to give them a better understanding as we not only present ourselves in their presence, but also look them into the eyes to let them know we are not going to lie, cheat, or steal from them the precious data they have saved on their computer. We pride ourselves on giving the customers exactly what they need, and we pride ourselves on giving them the sense of security they need when times are not going their way.

If you have any concerns, please feel free to contact us at or if you have computer repair issues that needs to be addressed, contact

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